Begin your design journey
A 45 minute conversation, then we begin.
Every bespoke piece begins with a conversation, about who it is for, the stones and stories you hold dear, and the way it will live on the hand. Consultations are virtual or at the Melbourne CBD studio, opened three months in advance.
Book a consultation$100 deposit, redeemed against your final piece
The process
Five considered steps.
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01
Let's have a chat
Your consultation is where we get to know each other and you share your ideas, inspiration, gem and metal preferences, budget and timeline. We guide you through our responsibly sourced gemstones, or what we can source from trusted suppliers. Eloise then shapes your ideas into a single clear direction with an initial sketch. The minimum budget for bespoke is $3,500 AUD; the final price depends on metal, gems and complexity.
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02Staying connected
Bespoke is a shared journey between artist and client, so we keep you informed as your vision takes shape. After the consultation we send a summary of what we discussed, along with a clear breakdown of costs.
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03
The deposit
Once you approve, a 50 percent deposit secures your place and production begins. Bespoke pieces take 12 to 16 weeks from deposit to completion, so tell us about any important dates we should know.
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04Sketches and gemstones
Some stones are chosen in the consultation; others need extra sourcing. We reach out to trusted suppliers and send you options, images and quotes. Higher value stones may call for a second deposit. Once the stones are settled, Eloise draws a detailed digital sketch for you to approve before the wax model.
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05
Our favourite part
Every piece is handmade in Melbourne from start to finish using the lost wax method, carved first as a wax model. You see images of the wax before it is cast. Once cast, the stones are set and the piece is cleaned and polished to your finish. Now it is ready, and distinctly yours.
From clients
Worn, kept, treasured.
Inspiration
Past commissions.
Each piece is one of a kind, made for a specific person. The gallery collects past commissions for context, never to copy, always as inspiration.
Questions
Before you book.
What is the minimum budget for a bespoke piece?
Bespoke commissions start from $3,500 AUD. The final price depends on the metal weight, the stone (size, type, provenance) and the complexity of the setting. You receive a full written quote after the consultation.
How long does a bespoke piece take?
Crafting takes 12 to 16 weeks from the moment your 50 percent deposit is received. The full journey, including consultation, sourcing and bench time, usually spans 3 to 5 months depending on Eloise's workload.
Can I use a family stone or heirloom?
Yes. We accept diamonds, sapphires and rubies from existing pieces. Old gold can sometimes be repurposed in the new piece, when the design and alloy allow, or refined for a credit toward your commission.
What metals and stones do you work with?
Recycled 9, 14 or 18 carat gold in yellow, white or rose, and recycled sterling silver. Stones are sourced ethically through trusted suppliers, including sapphires, salt and pepper diamonds and traceable coloured gems.
Do you work with clients outside Melbourne?
Often. Consultations happen over video, sketches and quotes are shared digitally, and finished pieces ship insured Australia wide and internationally. Customs and taxes for international orders are the recipient's responsibility.
Is the consultation deposit refundable?
The $100 booking deposit is non refundable, but it is fully redeemed against the cost of your piece if you go ahead. Exceptions are made only in certain circumstances.
What about returns on bespoke pieces?
Made to order and bespoke pieces are non returnable. We use the consultation, ring sizing and progress photographs to make sure the piece is right before it is finished.
How do I book?
A $100 deposit secures your consultation, redeemable against your final piece. Bookings open three months in advance. If no times are showing, email hello@eloisefalkiner.com.au and we will let you know when slots are released or if a cancellation comes up.
Ready when you are
Book your consultation.
45 minutes with Eloise, virtual or at the Melbourne CBD studio. Bookings open three months in advance.
Book now$100 deposit, fully redeemed against your final piece. Non refundable.
Pieces with Purpose. Made in Melbourne CBD.